• Accommodation - TBC 
• On ground transportation - air conditioned vehicle with an English speaking chauffeur guide throughout the tour (Includes fuel) with comprehensive insurance. All safari jeeps are without comprehensive insurance and non air conditioned.
• Airport transfers- all tours from & to the airport unless any special request made by the client with different pick up or drop off points, which could be arranged.
• Entry fee into attractions
• 24/7 customer service

• Free Mobile SIM card on arrival so you can be in touch with your loved ones and be in touch with your driver/ chauffeur
• 1 Bottle of water 750ML every day during your tour

• Airfares
• visa charges
• Any medical expenses
• Any beverages and laundry services
• Travel insurance – we strongly recommend to obtain a travel insurance, for which we recommend World Nomads, which is also recommended by Lonely planet
• Lunch and dinner (except mentioned in the inclusions)
• Any peak supplement such as Christmas eve dinner, New year eve dinner and Kandy Perahera supplements
• Still camera permit and video camera permit at some locations
• Any entry tickets and jeep charges unlesss included in inclusions
• Expenses of a personal nature
• Any thing not listed under inclusions

• 25% of the total amount to be paid upon confirmation of the tour

• Optional excursions and additional services could be provided for additional charges
• Visits to wildlife parks will be at client's own risk.
• Safari vehicles (none air-conditioned) available are very basic with basic insurance cover (not comprehensive as in the case of vehicles used for tours)

• If the tour is cancelled before 30 days of arrival date 100% of the money paid will be refunded (no cancellation charges)
• If the tour is cancelled before 21 days of arrival date 50% of the money paid will be refunded (50% cancellation charges)
• For any cancellations between 0 – 20 (included) days no money will be refunded (100% cancellation charges)

Unforeseen escalations in fuel prices, new taxes/levies on hotels and transportation services or any hikes in entrance fees shall be payable as an extra amount and shall be billed accordingly with reasonable prior notice.

The official check-in time at all hotels will be between 1200 hrs - 1400 hrs (depends on the hotel). The official checkout time at all hotels will be 1100 hrs. Hotel Check in/Check out times are fixed and there are no guarantee for early/late check in /out unless paid for.

• The programme is based on the availability of the hotel rooms at the time of forwarding the quotation. As such rooms are subject to availability at the time of booking.
• Due to high occupancy/demand, the hotels accept only the confirmed bookings.
• Once our proposal is accepted, the final confirmation will be forwarded along with the relevant overnight stays and itinerary. We will do our best to book the mentioned hotels or alternate similar category hotels.
• In case of any price fluctuations due to change of hotels, we will send a revised quotation.